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Who Should Decide If An Airport Builds?

During the Phoenix Aviation Symposium last month, I sent out a tweet quoting US Airways CEO Doug Parker as saying that he didn’t see any domestic air service growth potential beyond growth tied to the Gross Domestic Product (GDP) of the country. In other words, we have all the service we need domestically now and [...]

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US Airways Takes a Huge Step Toward Acquiring American

For those who like to continue to point out that a US Airways bid for American in bankruptcy will fail just like the bid for Delta in bankruptcy failed, Friday’s news that the airline had won backing from the American labor unions should finally prove that this is a very different animal. US Airways now [...]

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Cranky on the Web (April 16 – 20)

Will other carriers copy Allegiant and Spirit with new carry-on baggage fee? – APEX Editor’s Blog I look at Allegiant’s carry on fee, and whether others might follow. In the Trenches: Wrestling with Business Hours – Intuit Small Business Blog I’m wrestling with setting “soft” business hours for Cranky Concierge, but I can’t decide if [...]

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Topic of the Week: Your Favorite Airplane Food

Let’s go a little random this week. What’s the best food you’ve had on an airplane? What airline was it?

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Thinking About Lufthansa’s New Business Class

I didn’t write about Lufthansa’s new business class when it first came out, because I just wasn’t sure what to make of it. But I’ve been talking to a few people, and I think it might be a good time to discuss. I really can’t make up my mind. I think I’m going to have [...]

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Frontier Waves Goodbye to Houston Hobby, Moves Back to Intercontinental

It’s not often that I find a reason to write about Houston twice in one week (or one decade), but sure enough, here we are. Frontier announced yesterday that it would move back from Houston’s Hobby Airport to Intercontinental. Even for people who don’t care about Houston, this is a strategic move worth discussing. It [...]

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Delta’s Basic Economy Fares Show Why Booking Through Online Travel Agents Is Becoming More and More Hazardous

Delta started a test a couple weeks ago of a new fare offering called Basic Economy. The idea is that it’s a highly restricted fare that gives you nothing more than the promise of some seat on the airplane. It’s not a bad plan at all, but it shines yet another light on how poor [...]

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Cranky on the Web (April 9 – 13)

Frontier’s Animal Battle: Choose the Airline’s Newest Mascot – Conde Nast Daily Traveler If you haven’t seen Frontier’s latest battle for the next animal mascot, it’s worth a look. I couldn’t stop laughing at the first audition reel. In the Trenches: The Training Bottleneck – Intuit Small Business Blog My new employee has started, but [...]

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Topic of the Week: Bye, Bye, bmi

It’s almost official. British Airways will close on its purchase of bmi in short order. Will it be good or bad for travel in the UK?

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Topic of the Week: Bye, Bye, bmi

It’s almost official. British Airways will close on its purchase of bmi in short order. Will it be good or bad for travel in the UK?

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